Support

A real person in Wichita reads every one of these.

Quick answers

Building door access? Get your door-access link using the email on your resident record. You don't need an internet subscription.

Trouble with your Wi-Fi? Sign in to your account to check your service and change your Wi-Fi name or password.

Billing? Your account page links straight to your invoices and card details.

Moving in, or want Pillar at your address? Check availability. If your building is prewired, you can be online in minutes.

Text updates? Turn them on or off in your account, or read about the text program.