Text messaging terms

Pillar Internet · Effective August 4, 2026

This page covers the Pillar Internet text-messaging program only. It is not the complete internet-service agreement. Your internet service itself is governed by the plan you chose at signup: month to month, no contract, cancel anytime from your billing portal.

Pillar Internet service text-messaging terms

When you affirmatively opt in, you authorize Pillar Internet to send recurring automated text messages to the mobile telephone number you provide concerning your order, installation, service activation, service status and outages, account, billing, and customer support.

The Pillar Internet service-text program does not include promotional or advertising messages. Promotional text messages, if ever offered, require a separate consent.

Message frequency varies and may increase during installation, a service outage, or an active customer-support matter. Message and data rates may apply. Consent to receive text messages is not required as a condition of purchasing or receiving Pillar Internet service.

Reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE, or OPT OUT to request that text messages stop. Reply HELP for help. You may also revoke consent from the text-updates section of your resident portal, or by contacting Pillar Internet at (316) 500 6868 or support@pillarinternet.com. Pillar Internet honors reasonable opt-out requests as soon as practicable, whichever way they reach us.

After an opt-out request, Pillar Internet may send one non-promotional message confirming the request. No additional messages requiring consent will be sent unless you later provide new consent.

You represent that you are the subscriber or customary user of the mobile number provided and are authorized to agree to messages at that number. Please tell Pillar Internet if the number is reassigned, disconnected, or no longer used by you. Permission never transfers to a number you didn't approve, and a new or changed mobile number requires its own new consent before any messages are sent to it.

Mobile carriers are not liable for delayed or undelivered messages.

Contact

Pillar Internet, Wichita, Kansas.
Pillar Internet is the trade name of Wifi Wichita LLC, the company you contract with.
support@pillarinternet.com · (316) 500 6868